Privacy Policy

Last Updated: November 3, 2025

1. Introduction

IL Heavy Group LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ilheavygroup.com or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, mailing address, and other contact details you provide when contacting us or filling out forms on our website.
• Inquiry Information: Details about your equipment needs, project requirements, and other information you share when requesting quotes or information.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking: We may use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process your requests for equipment quotes and information
• Communicate with you about our products and services
• Improve our website and services
• Comply with legal obligations and protect our rights
• Send you marketing communications (with your consent)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business and provide services
• Business Partners: With authorized Bobcat dealers or manufacturers when relevant to your inquiry
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings

7. Cookies Policy

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

IL Heavy Group LLC
1037 South Dixie Highway
Hoopeston, IL 60942
Email: info@ilheavygroup.com